FAQs
What is the Eurece philosophy?
Eurece is a cosmeceutical brand rooted in scientific precision. Every formulation is developed by scientists using evidence-based ingredients. Our approach is "intentional minimalism"—we provide high-efficacy, gentle formulas using clinically relevant actives without unnecessary additives.
Are Eurece products vegan and cruelty-free?
Yes. We are committed to ethical science. All Eurece products are 100% vegan and are never tested on animals.
What ingredients do you exclude from your formulas?
To ensure maximum scalp health and safety, all our formulas are strictly free from:
- Alcohol and Perfume
- Sulfates (SLS/SLES)
- Silicones
- Parabens
- Artificial Colors
Which shampoo is right for me: Everyday Oily or Everyday Gentle?
Everyday Oily Shampoo: Best suited for those experiencing excess sebum, greasy hair, or stubborn dandruff. It utilizes Salicylic Acid to exfoliate buildup and regulate oil.
Everyday Gentle Shampoo: Designed for those with normal to dry scalps or those who require a milder cleanse. It focuses on nourishment and scalp barrier hydration using Avocado and Sweet Almond oils.
How does the Everyday Hair Serum (Redensyl 3%) work?
Our serum features a 3% concentration of Redensyl, a synergistic blend that targets hair follicle stem cells. It is supported by a growth complex of Caffeine, Panax Ginseng, and Pisum Sativum to reactivate weakened follicles, improve density, and reduce excessive shedding.
Can I use the Everyday Hair Serum on a sensitive scalp?
Yes. The serum is formulated with a "Scalp Barrier & Soothing Complex" including Aloe Vera, Centella Asiatica, and Avena Sativa Oil. It is lightweight, non-greasy, and designed to soothe irritation while promoting growth.
Will the shampoos help with hair fall?
Both shampoos contain our "Hair Density & Follicle Support" cluster (Redensyl and Scalp N). By maintaining a clear, healthy, and inflammation-free scalp environment, these formulas help reduce hair fall caused by follicle congestion and scalp imbalance.
What are the key active ingredients for dandruff control?
We utilize a medical-grade combination of Piroctone Olamine and Tea Tree Oil to target the root causes of dandruff, while Salicylic Acid (in our Oily formula) gently exfoliates visible flakes.
Is it safe to use Eurece products daily?
Absolutely. Despite their clinical potency, our products are formulated to be gentle enough for daily use, maintaining the scalp's natural pH and moisture barrier.
Where can I purchase Eurece products?
To provide a secure and seamless shopping experience, we retail exclusively through our official stores on:
How is payment and shipping handled?
As we fulfill orders through major e-commerce marketplaces, all payment processing, shipping rates, and delivery timelines are governed by the respective policies of Shopee, Lazada, or TikTok Shop.
How can I track my order?
Once your purchase is complete, you can track your shipment directly through the "My Orders" section of the platform you used to purchase.
How can I contact Eurece for professional advice?
If you have specific questions regarding our formulations or scalp concerns, please contact our team via the messaging feature on our retail platforms or through our e-mail: eurecethailand@gmail.com.
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